Adecco India Offcampus DriveB.E / B.Tech / Diploma freshers 2016 for Voice & E-Mail Support at Bangalore

B.E / B.Tech / Diploma Fresher’s required for the position Voice & E-Mail Support in Adecco India at Bangalore. Interested and eligible candidates who have strong skill sets on desired profile can apply online for the requirement with the link given below. Find the job description, eligibility criteria, exact venue and interview details for more information. Adecco India Offcampus Drive B.E / B.Tech / Diploma freshers 2016 for Voice & E-Mail Support at Bangalore. Candidates who have completed B.E / B.Tech / Diploma can apply for this job from Adecco India.

Job Details:

Company Name: Adecco India
Qualification: B.E / B.Tech / Diploma
Job Post Name: Voice & E-Mail Support
Experience: 0-1 Year
Job Location: Bangalore
Salary: upto ₹ 20,000/Month
Total No of Vacancy: NA
Website: http://www.adecco.co.in

Job Description:

Providing Voice & E-Mail support to Clients Internal End Users and External Commercial Account End Users across North America, EMEA & AP. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
Remote Infrastructure support delivery
Perform problem cause analysis
Resolve routine customer problem
Ability to Identify Opportunity & Implement Process Improvements
Has technical experience and skills in the areas of problem determination, creativity and analysis.
Ability to meet a set of defined account agent productivity measurements.

Candidate Profile:

Candidates should possess Bachelor’s Degree/ Diploma (15 year of education)-2016 Batch
Fluency In Communications Skills (both spoken and written)/ soft skills
Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting
Browser Support – Internet Explorer
Strong computer skills required
Proficient in network connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN
Excellent oral and written communication skills.
Excellent customer service orientation
Neutral accent

Selection/Interview process:

1. Aptitude Test
2. Technical and HR Interview

Document Required (Original and Photocopies):

1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all yearsí mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
6. Resume

Company Profile:

Adecco India, headquartered in Bangalore, is a leading end-to-end HR solutions company with a focus on Executive Search, Recruitment, Learning and Temporary Staffing services to client organisations. With a national presence in 80 branches across India, Adecco is the fastest growing HR company in India.