IBM Walk-in interview for fresher’s on 12th February 2016 for Technical Support at Noida, Gurgaon. Any graduate, Any Postgraduate can apply for the opening. Grab the great job opportunity to kick start your career as a fresher. Before you apply, read the job profile clearly to get to know the eligibility criteria. IBM Walk-In Any graduate, Any Postgraduate freshers 2016 for Technical Support at Noida, Gurgaon. Candidates who have completed Any graduate, Any Postgraduate can apply for this job from IBM.
Job Details:
Company Name: IBM
Qualification: Any graduate, Any Postgraduate
Job Post Name: Technical Support
Experience: 0 – 3 Years
Job Location: Noida, Gurgaon
Salary: NA
Total No of Vacancy: NA
Website: http://www.IBM.com
Qualification: Any graduate, Any Postgraduate
Job Post Name: Technical Support
Experience: 0 – 3 Years
Job Location: Noida, Gurgaon
Salary: NA
Total No of Vacancy: NA
Website: http://www.IBM.com
Job Description:
Responsibility :-
You have to provide technical advice and guidance to Help Desk CSRs for reported incidents for which the CSR cannot find a knowledge document.
Help Desk focal point for reported High Severity incidents, sending out email alerts, and resolves, updated client website and VRU.
Assist in End to End Problem, Change and Incident Management.
You have to provide technical advice and guidance to Help Desk CSRs for reported incidents for which the CSR cannot find a knowledge document.
Help Desk focal point for reported High Severity incidents, sending out email alerts, and resolves, updated client website and VRU.
Assist in End to End Problem, Change and Incident Management.
Candidate Profile:
Skills Required :-
Should have proven knowledge of Computer systems and functions. Eg. Laptop, Desktop & Printers.
Should possess proven knowledge of mobile devices like Blackberry, I Phone, other smart phones etc.
Should have proven knowledge of operating systems like Windows.
Proven communication Skills to be able to effectively communicate with customers over Phone / email.
Knowledge on Mail clients like Lotus and MS Outlook.
Should have proven knowledge of Computer systems and functions. Eg. Laptop, Desktop & Printers.
Should possess proven knowledge of mobile devices like Blackberry, I Phone, other smart phones etc.
Should have proven knowledge of operating systems like Windows.
Proven communication Skills to be able to effectively communicate with customers over Phone / email.
Knowledge on Mail clients like Lotus and MS Outlook.
Education Qualification :-
Any Graduate. NO B.E/B.Tech
Any Graduate. NO B.E/B.Tech
Selection/Interview process:
1. Aptitude Test
2. Technical and HR Interview
2. Technical and HR Interview
Document Required (Original and Photocopies):
1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all yearsí mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
6. Resume
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all yearsí mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
6. Resume
Company Profile:
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Walk-In Venue Details:
Walk-In Date :- 12th February 2016
Walk-In Time :- 12 PM
Walk-In Time :- 12 PM
Walk-In Address:- IBM India Pvt. Ltd, Unitech Cyber Park, Sector 39 Tower B, 11th Floor, Gurgaon, Haryana 122002. Nearest Metro Station: Huda City Centre
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