CONVERGYS India Services Pvt Ltd
Skills : Technical Support tech support technical support engineer IT servicedesk desktop troubleshooting har
Experience Required : 1 - 3 Year(s)
Job Location : Gurgaon
Job Description :
Essential Functions/Core Responsibilities
1. Handling calls from internal CVG employees across the globe, reporting technical issues.
2. Handling Voice customers and knowledge of international cross culture.
3. Knowledge of basic working of Operations systems of Windows, various features and knowledge about computers functioning, command prompt, IP addresses etc.
4. Demonstrate flexibility and thinking around isolating a issue of the End user and providing appropriate resolution as per the End user issue.
Candidate Profile:
1. Willing to work in a 24/7 rotational shift environment.
2. Effective communication skills, both written and verbal.
3. Proficient in Microsoft Office.
4. Ability to multi-task and meet timelines on deliverables.
5. Detail-oriented.
6. Certification or courses or Degree in computer Knowledge like BCA/MCA/Btech or Diploma courses in Computer Science or likewise.
7. Call Centre / Voice Experience will be an added advantage
8. Multi Tasking , ability to handle voice/chats and emails
Walkin Date : 02/08/2016 - 02/12/2016
Walkin Time : 09:00 a.m
Walkin Venue :
Convergys India Services Pvt. Ltd.
Ground Floor, Bestech Business Towers
Sohna Road, Sector 48
Gurgaon 122 001, Haryana, India
Skills : Technical Support tech support technical support engineer IT servicedesk desktop troubleshooting har
Experience Required : 1 - 3 Year(s)
Job Location : Gurgaon
Job Description :
Essential Functions/Core Responsibilities
1. Handling calls from internal CVG employees across the globe, reporting technical issues.
2. Handling Voice customers and knowledge of international cross culture.
3. Knowledge of basic working of Operations systems of Windows, various features and knowledge about computers functioning, command prompt, IP addresses etc.
4. Demonstrate flexibility and thinking around isolating a issue of the End user and providing appropriate resolution as per the End user issue.
Candidate Profile:
1. Willing to work in a 24/7 rotational shift environment.
2. Effective communication skills, both written and verbal.
3. Proficient in Microsoft Office.
4. Ability to multi-task and meet timelines on deliverables.
5. Detail-oriented.
6. Certification or courses or Degree in computer Knowledge like BCA/MCA/Btech or Diploma courses in Computer Science or likewise.
7. Call Centre / Voice Experience will be an added advantage
8. Multi Tasking , ability to handle voice/chats and emails
Walkin Date : 02/08/2016 - 02/12/2016
Walkin Time : 09:00 a.m
Walkin Venue :
Convergys India Services Pvt. Ltd.
Ground Floor, Bestech Business Towers
Sohna Road, Sector 48
Gurgaon 122 001, Haryana, India
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